Join Our Vibrant Team as a Food Service Leader

What Makes Working at Kroger Exceptional?

• Impactful Work: Be part of a hospitality-driven company that aims to feed the human spirit across every community we touch. With us, every day is an opportunity to elevate hospitality and contribute to a bigger picture.
• Talent Investment: A positive customer experience is built on the foundation of an exceptional associate experience – we invest in our team members and associates to drive these outcomes. 
• Continuous Learning: Dive deep into the operations of your department, gaining invaluable insights and skills under the guidance of experienced leaders.
• Growth Potential: Your career is what you make of it—with opportunities to grow, challenge yourself, and shape your path. 
• Eco Warriors: Join our journey towards a sustainable future, where every decision is made with the planet in mind.
• Community Heroes: Forge meaningful connections with the community, championing initiatives that make a difference beyond our store walls.

Your Role and Impact as a Food Service Leader: 

• Champion Elevated Hospitality: Model and hold team accountable for unparalleled customer service and hospitality, resolving issues with care and grace, and creating an environment that allows customers to feel welcomed, important, and appreciated. 
• Drive Operational Excellence: Assist in leading the charge on merchandising, sales initiatives, and department scheduling, ensuring seamless execution and top-notch store performance.
• Deploy Strategic Problem-Solving: Work alongside department heads to identify opportunities for improvement, develop solutions, and oversee the action plans to achieve success.
• Utilize Financial Acumen: Oversee department operations, including sales targets, budget management, and profitability goals, in partnership with the Store Manager.
• Embody Inspirational Leadership: Drive sales through creative collaboration with department managers, ensure team completion of trainings, uphold a culture of feedback, and lead the overall department to enable successful outcomes for associates and customers. 
• Build an Inclusive Team: Lead the charge on talent acquisition to identify best-fit talent and foster an environment where every team member feels valued, heard, and empowered to reach their full potential.
• Support Team Education: Ensure team members are well-trained on hospitality and technical skills, well-versed in all products sold within the deli department, and are confident responding to questions and making product recommendations.
• Connect with the Community: Enhance Kroger’s community engagement by building strong relationships with local organizations.

What We Need from You:

• High school diploma / GED
• 2+ years of Deli/Bakery or similar retail leadership / management experience
• Experience defining strategies to drive business outcomes
• Experience in supervising staff and nurturing a team-oriented environment
• Outstanding hospitality skills
• Completion of the 15-week ASL Training program, with passing rating in financial acumen, labor management, merchandising standards and people leadership, among others.

What You’ll Get from Us:

Comprehensive Benefits: Healthcare, Emotional, Financial, and More:

• The Kroger Family of Companies offers a wide range of health care coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, to associates through company plans or collective bargaining agreement plans.
• Paid time off such as vacation, sick leave, and parental leave.
• Associates have access to free, confidential counseling 24 hours a day, seven days a week through our Employee Assistance Program. 
• Our Associates save on Kroger purchases, including discounts on Our Brands and more!
• We offer our associates up to $21,000 in tuition reimbursement over their career, through our industry-leading Continuing Education program. 
• Come for a Job, Discover a career through an abundance of industry-leading training programs.

For more information about benefits and eligibility, please visit our Benefits Page! 

What to expect from our interview process:

1. Please begin by submitting your application so we may review it; if available, please attach a resume too. 
2. Once we have reviewed your application and/or resume, you may be invited to participate in an interview if your qualifications match our needs. 
3. If Invited for an interview you will have the opportunity to select a convenient time to meet with one of our team members. During the interview, we will learn more about your background and interests, share more about the Kroger company and the role you are interviewing for, and provide you with the chance to ask questions about joining our team. 

About Us:

Every day we open our doors and welcome millions of hungry people. But they’re not just hungry for food. They’re hungry for something that can make their lives healthier, easier, brighter, and a bit lighter. They’re hungry to feel good, do well, to go from anxiety to inspiration. 

It's a simple truth that our world is hungry for uplift. It’s a universal need, as powerful as our need for food or fuel. 

That’s why our Purpose is To Feed the Human Spirit. Come and join us!