Grass, Building, Office Building, Flower, Geranium, Lawn, Person, Outdoors, Nature, Tree

Facilities Customer Liaison

  • 493390
  • Full-Time
  • Facilities Management

Department: Facilities Management

Salary: Commesurate with Experience/Education

Description:

Engages and communicates in face-to-face meetings with customers to address, but not limited to, facility issues. Investigates, corrects, confirms, provides resolutions to Service Requests/Work Orders and addresses various needs of departments and building occupants. Effectively liaise between departments and assigned building personnel in designated zones.

1. Identifies and triages service request tickets for an assigned zone of buildings.

2. Tracks and follows-up on work orders for various customers, departments, and buildings.

3. Monitors building conditions, submits service tickets as needed, suggests changes as required, and provides technical direction to ensure all work is completed to customer satisfaction.

4. Serves as key customer contact for all service requests and accuracy of work orders for assigned buildings, as well as general campus information. 5. Notifies customers of potential service interruptions.

6. Partners with Zone Managers and/or other Customer Liaisons when needed.

7. Assists campus visitors, students, guests, etc. for campus information, inquiries and/or needs

8. Remains knowledgeable of campus and department structure.

9. May be considered essential personnel and may be assigned to serve on a special task force during periods of emergency.

10. Performs other job-related duties as required.

MQ: Education: Basic knowledge of more than one professional discipline. Knowledge of the discipline is normally obtained through a formal, directly job-related technical college or an equivalent in-depth specialized training program that is directly related to the type of work being performed. Experience: Requires a minimum of one (1) year of job-related experience.

All positions at the University of Houston-System are security sensitive and will require a criminal history check.
 
The University of Houston System and its universities are an Equal Opportunity Institution.
 

Apply now

Refer someone to this job

Not You?

We have emailed you a code to verify your identity. Please check your spam/junk folder if you don't receive the email in your inbox.

Thank you

Sign up for job alerts

Full-Time
UH Main
Facilities Management

Not You?

We have emailed you a code to verify your identity. Please check your spam/junk folder if you don't receive the email in your inbox.

Thank you

Recommended postings

Administrative Coordinator

UH Main Engineering Technology 492769 Victoria Texas United States Victoria, Texas, United States Sr VC/VP, Acad Affairs/Provost-Engineering Staff Full-Time
Coordinates the administrative operations of a department, including, but not limited to, human resources, payroll, telecommunications, building maintenance, and property inventory

Academic Advisor II

UH Main Dean Liberal Arts & Social Sci 493418 Houston Texas United States Houston, Texas, United States Sr VC/VP, Acad Affairs/Provost-Liberal Arts & Social Sciences Staff Full-Time
Staff member will have responsibilities for assisting with graduate student recruiting and advising in selected CLASS graduate programs, with a primary responsibility for assisting the Economics department. Staff member will report to College Grad...

Post Doctoral Fellow

UH Main Psychology 493310 Houston Texas United States Houston, Texas, United States Sr VC/VP, Acad Affairs/Provost-Liberal Arts & Social Sciences Staff Full-Time
The Texas Center for Learning Disorders (TCLD), in collaboration with the University of Houston Academic Skills Clinic (UH-ASK) and the laboratories of Drs. Griffin and Grigorenko have an opening for a motivated and dedicated postdoctoral fellow i...

Apply now

Refer someone to this job

Not You?

We have emailed you a code to verify your identity. Please check your spam/junk folder if you don't receive the email in your inbox.

Thank you

Please choose a department