Warehouse Supervisor

General Summary: Assures that all internal and external customers receive orders in a timely, cost-effective and accurate manner.  Builds positive employee relationships and balances the work activities/scheduling according to business needs.

Key Responsibilities:
1.    Leads and influences the performance of full-time, seasonal and temporary employees; actively listens and addresses employee and operational concerns; directs flow and schedule of work; leads monthly team meetings.
2.    Interviews and trains new employees, coaches and counsels employees, conducts annual performance evaluations, maintains attendance records, and reports time worked for payroll processing.
3.    Develops bench strength for the operation by creating and implementing cross training plans for the operation staff including hi-lo training and recertification.
4.    Participates in process meetings to plan strategies and analyze pertinent information including budgeting, warehouse business reports, safety statistics, non-conformances, and best practices in order to improve efficiencies and maximize performance.
5.    Ensures incoming and outgoing inventory is processed efficiently; oversees layout and design of inventory and storage areas; serves as the focal point for inventory discrepancies.
6.    Analyzes transportation and distribution methods/procedures to develop and utilize the most efficient means of delivering product to customer.
7.    Promote a positive working relationship between the Warehouse and other departments.
8.    Maintains warehouse facility, including housekeeping and security, at an exceptionally high standard.
9.    Supports the implementation and processes of TWL, if applicable, and the quality program.
10.    Creates, implements and revises procedures and work instructions.
11.    Assists in the daily warehouse operations where required. 

Knowledge/Skills/Abilities:
1.     High school diploma required; bachelor’s or associate degree preferred or demonstrated progression toward degree completion.
2.     Five or more years of experience in warehouse operations; previous supervisory experience preferred. 
3.     Proven leadership ability with good organizational skills, attention to detail and good verbal and written communication skills.
4.     Ability to analyze information requirements and needs, identify problems and solve to ensure efficient utilization of work processes.
5.     Working knowledge of Trend Business System and MS Office products including Excel and Word.

Reporting Relationships:
    Reports To:    Manager, Warehouse and Logistics; Branch Manager; Operations Manager
    Direct Reports:     Warehouse Team

Working Conditions:    Normal warehouse environment

EEO/AA/M/F/Vet/Disability Employer