STR MGMT/ASSET PROTECTION DEPT LEADER
Job Description
Manage the Asset Protection department. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities
- Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports
- Deliver and encourage other associates to deliver excellent customer service
- Maximize sales and sales margins
- Reduce customer and associate dishonesty by initiating action to identify high theft areas and by investigating and apprehending individuals involved in both internal and external theft
- Monitor large shrink areas in stores
- Provide credible court testimony
- Implement corporate and divisional service, merchandising and operating requirements
- Maintain knowledge of corporate and divisional merchandising plans, expectations and timetables
- Achieve department and store financial objectives/goals
- Develop, implement and assess weekly work schedules and adjust those schedules as necessary
- Conduct internal investigations
- Minimize exposure to civil liability
- Verify electronic article surveillance (EAS) is being utilized and maintained
- Participate in safety meetings
- Co-chair/attend shrink meetings
- Prepare missing merchandise reports
- Promote associate participation in the Fred Meyer Incentive Award Program
- Maintain compliance with corporate policies
- Promote and follow company initiatives
- Maintain compliance with all safety guidelines and standards
- Communicate and collaborate with corporate associates to support asset protection initiatives
- Work with associates to manage all common associate areas (e.g., break rooms and training areas) to ensure they are inviting in appearance and reflect “Our People Are Great” initiatives
- Maintain flexibility to work any shift and weekends on a regular basis
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Qualifications
Minimum
- High school diploma or general education degree (GED) plus one year experience in retail asset protection or a combination of relevant education and experience
- Minimum 18 years of age/21 in Alaska
- Ability to pass a drug test
- Ability to work in a fast-paced environment while maintaining a high degree of accuracy and attention to detail
- Ability to handle sensitive information while maintaining a high degree of confidentiality
- Ability to organize/prioritize tasks/projects
- Familiarity with asset protection terms and processes
- Ability to make independent judgments with minimal supervision
- Ability to continue education
- Ability to pass a criminal background check
- Valid driver's license
- Ability to pass all state and federal private security requirements for licensing or certification
Desired
- Knowledge of company policies, procedures and organizational structure
- Strong interrogation/interviewing skills
About Us
What you’ll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.
Job Info
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