Head Teller

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Opportunity.OpportunityDetail.Description

Job Functions:

• Schedule all Teller personnel to maintain proper staffing.
• Assist Tellers with identifying and correcting out-of-balance conditions.
• Ensure that the department has adequate supplies and equipment to accomplish its functions.
• Assist customers with account inquiries and discrepancies and handle customer complaints.
• Perform the duties of a Teller, as needed.
• Assist with the verification and balancing of the branch, vault/safe, ATM and work documents.
• Monitor and review the bank's security procedures and control access to the vault.
• Approve checks for payment that are over the Tellers’ limits within specified authority.
• Supervise branch proof, Teller recap, and reporting.
• Train new hires and conduct remedial Teller training as necessary.
• Perform other tasks assigned by management.

Job Skills/Qualifications:

• Proficient with computer skills including Microsoft Word, Excel, PowerPoint and Outlook.
• Must have the ability to operate related computer applications and other business equipment including copy machine, coin and money counting machines and telephone system.
• Solid organizational and analytical skills with the ability to exercise good judgment consistent with department guidelines.
• Good leadership, training and coaching skills.
• Excellent interpersonal, relationship and communication skills.
• Excellent Math skills.
• Must be flexible to work different schedules as early as 7:15 am and as late as 6:15 pm, and must be able to support Saturday banking hours as needed.

Opportunity.OpportunityDetail.Qualifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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