Royal Lanai Bushelp Attendant
Job Description Summary
The Bus Attendant sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. The role’s primary responsibility is to serve food and beverages items to guests in a friendly, courteous and timely manner, and in accordance with quality standards. The Bus Attendant must communicate with the kitchen and assist Servers with the delivery of the food. The bus attendant must maintain, clean and sanitize the dining areas according to established standards.The ideal candidate has a passion for hospitality and providing exceptional guest service.
Job Description
Principle duties and responsibilities (Essential Functions) include:
- Greet and acknowledge all arriving guests in a prompt and professional manner. Engage and interact with guest as appropriate. Respond to all guests’ questions and requests.
- Demonstrate complete knowledge of the food and beverage menu.
- Clear, clean and reset tables. Replenish utensils, condiment stands and garnishments.
- Serve food and beverage, including water, bread, and coffee. Refill when necessary.
- Maintain the dining area in proper condition and keep the bus station and equipment clean and sanitized throughout the duration of the meal service.
- Responsible for making sure all food items are served in a timely manner.
- Complete all closing duties as assigned.
- Adhere to established safety and sanitation guidelines.
- Adhere to uniform and grooming standards.
- Perform other duties or projects as requested by management
Qualifications and Skills
- Excellent organizational skills and attention to detail.
- Able to work quickly without compromising quality.
- Ability to work with minimal supervision and maintain a high level of performance.
- Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Must be able to stand and exert fast-paced mobility for entire shift.
- Ability to work cohesively with co-workers as part of a team.
- Food handlers and TIPS certificates required.
- Must read, write and speak the English language.
- Ensure overall guest satisfaction.
Work Environment
- Must be able work in a fast-paced environment.
- Majority of work takes place indoors (food and beverage outlets, kitchen area and pantries).
- Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.
Physical Demands
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Frequent bending, kneeling and reaching.
- Ability to stand during entire shift.
Expected Hours of Work
- Must be flexible to work variable days of the week to include weekends and holidays.
- Must be flexible to work variable shifts (days, nights, overnights).
- Ten to twelve hour shifts sometimes required.
Education and Experience
- Previous front facing guest service experience preferred.
- High school diploma or general education degree (GED) preferred.
Additional Job Information/Anticipated
Pay Range
$14.00 Minimum Wage Amount. Base pay offered is reflective of minimum wage requirement.
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Share job link
Get notified for similar jobs
Success!
Successfully subscribed for similar jobs
Failure!
Get tailored job recommendations based on your interests.
Profile recommendations
Similar Jobs
-
On-Call Royal Lanai Bartender
ReqId R-0062820
Prepare the bar for service by ensuring bar supplies, garnishes, utensils are properly set up in accordance with quality standards. Understanding of Sonesta’s company and safety policies and maintain...
-
Kukui's Bartender
ReqId R-0064780
The bartender sets-up, services, and breaks-down the bar area ensuring a high level of quality, consistency and service. Prepare the bar for service by ensuring bar supplies, garnishes, utensils are p...
-
On-Call Banquet Bartender
ReqId R-0063778
Understanding of Sonesta’s company and safety policies and maintain compliance with OSHA and the health department requirements Ability to perform work without direct supervision and handle multiple p...
-
On-Call Station Attendant
ReqId R-0064725
Ability to deliver high quality customer service and responds to customer needs. Ability to anticipate work needs and interact professionally to extend customer service with a professional and pleasan...
-
Dining Room Attendant - Kukui's Outlet
ReqId R-0062819
The Food and Beverage Attendant sets-up, services, and breaks-down the food and beverage buffet areas ensuring a high level of quality, consistency and service, as well as acts as the host with how he...
-
On-Call Pool Server
ReqId R-0064495
Ability to anticipate work needs and interact professionally to extend customer service with a professional and pleasant personality. Excellent interpersonal and customer service skills, including dea...
-
Server
ReqId R-0063518
Hotel, customer service related, and food and beverage experience required. One year of previous hotel, customer service, and/or food and beverage experience preferred. Ability to anticipate work need...
-
Host/Hostess
ReqId R-0064443
Ability to provide top notch customer service in a fast-paced environment. A positive attitude and ability work well under pressure with all restaurant staff. Able to work in a standing position for l...
-
Banquet Server - On Call
ReqId R-0063246
We are looking for a courteous and professional Banquet Server to be responsible for greeting, assisting, and serving guests at special functions and events. The Banquet Server will help assist with e...
Jobseekers Also Viewed
-
Maintenance Technician
R-0063648
May include and is not limited to: Inspect building, furniture, bathrooms, guest rooms, and all equipment to ensure it is functioning properly and efficiently, read and record mechanical and other met...
-
Maintenance Manager
R-0063800
May include and is not limited to: Inspect building, furniture, bathrooms, guest rooms, and all equipment to ensure it is functioning properly and efficiently, read and record mechanical and other met...
-
Maintenance Technician - Full Time
R-0063661
Job Description SummaryThe Maintenance Tech (MT) performs general maintenance work to ensure hotel physical plant quality and safety standards are achieved and maintained. The MT takes care of the bui
-
Guest Service Agent-4
R-0062875
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the f...
-
Chase Park Plaza Banquet Server - Full Time
R-0063897
At all times, servers are expected to be attentive to our guest needs and make them feel welcome, comfortable, important and relaxed. Prepare rooms for use; adjusting lights, sound volumes and tempera...
