Description & Requirements
Essential Duties and Responsibilities:
- Create and develop training curriculum and training materials.
- Create and develop training scenarios and update comprehensive training environment data resources to ensure that systems training mimics the production environment systems tools used by employees on a daily basis.
- Work extensively with business partners and SMEs to perform needs analysis, develop learning objectives and design deliverables that meet learner and stakeholder needs and organizational quality standards.
- Develop qualitative and quantitative assessment tools to measure learner requirements, competencies, and organizational quality standards.
- Review and approve the training modules and coordinate with the team to bring consistency and alignment with training and work instructions that allow trainees to demonstrate competence in content and performance effectiveness.
- Develop knowledge transfer, team building, and provide effective feedback.
- Coordinate creation and implementation of the action plan in cooperation with the team to effectively utilize the training environment and systems resources.
- Communicate with the training team and ask for feedback on how to strengthen individual and overall team performance.
- Review, evaluate, and modify existing and proposed curriculums and recommend changes to policies and procedures as applicable.
- Support leadership with assigned duties and acts as the department’s subject matter expert.
- Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience.