Maintenance Renewals Data analyst

Job Number: 25682

Position Title: Sales Support Rep

External Description:

Our Team

The Subscription Management Group is an important group at Informatica as we contribute toward the revenue targets for the company as well as award winning customer satisfaction. Our job is to ensure that customers renew and buy more. We achieve this by understanding what our customers own, what they are using and what future projects they have to ensure an expanded Informatica footprint.

 

Your Opportunity

Reporting to the Associate Director, Maintenance Renewal Operations, the Subscription Data Analyst is responsible for assisting in the validation of all renewal opportunities from creation to close.  Additional responsibilities include assisting in the design and management of queries and reports that provide licensing and usage data.

Your Responsibilities

• Communicate effectively and efficiently
• Assist in the review of customer contractual subscription terms and conditions
• Handle opportunity and account analysis
• Provide a clear picture of what a customer owns at the opportunity and account level in SFDC (Salesforce)
• Analyze multiple opportunities to get a clear picture of licensing and ownership
• Analyze metadata across multiple orgs to paint a picture of health of the customer
• Compare and contract usage data vs licensing data to determine if a customer is over or under deployed
• Understand metadata trends and how they lead to upsell

 

Your Qualifications

• 2 years’ experience in related field
• BA/BS or equivalent educational background
• Excellent interpersonal and communication skills
• Strong quantitative, analytical and problem solving skills
• Ability to investigate and understand data discrepancies and reporting issues
• Experience with SFDC and reports within SFDC
• Exceptional attention to detail with the ability to meet aggressive deadlines
• Experience in MS Office applications (Excel, Word, Outlook)
• Experience with business application software

 

City: Bangalore

State: Karnataka

Seniority Level: Associate

Alternative Location(s) :

Community / Marketing Title: Maintenance Renewals Data analyst

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-SU1

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Up to 25%

Location_formattedLocationLong: Bangalore, Karnataka IN