Sr Salesforce Administrator - United States - 28558 - Maximus

General information

Job Posting Title

Sr Salesforce Administrator

Date

Sunday, March 2, 2025

City

Remote

Country

United States

Working time

Full-time

Description & Requirements

We are seeking a Senior Salesforce Administrator who will be a key contributor to the management and optimization of our Salesforce environments, including supporting users. You will work closely with the DevOps team and other cross-functional teams to configure systems, implement best practices, and support integrations of internal platforms. This role demands a high level of technical expertise and a proactive approach to system maintenance, performance monitoring, and user support.

This is a remote position. Per VES contract requirements, staff working on the VES project must be a US Citizen or US Legal Resident (green card holders)

Job-Specific Essential Duties and Responsibilities:

- Manage user accounts, permission sets, and sharing rules, ensuring a secure and efficient Salesforce environment for all teams.

- User setup and maintenance, including Active Directory and Azure authentication.

- Collaborate with cross-functional teams to gather requirements and implement Salesforce customizations using automation tools.

- User support tickets.

- Responsible for staying current on the platform’s new tools, capabilities, and updates.

- Monitor and report on user adoption.

- Certificate management.

- Oversee integration set up and management, including data exchange processes between Salesforce and other platforms.

- Monitor application storage, user licenses, and system updates to ensure smooth operations.

- Work closely with users to gather feedback, resolve issues, and optimize system functionality.

- Administer changes with minimal disruption, adhering to established change management processes.

- Perform multifaceted Salesforce systems audit, evaluating fields, data quality, users and permissions, license, and storage, installed apps and integrations, API usage, reports and dashboards, release readiness, and overall system health.

- Oversee data cleansing and integrity, utilizing data loader and reporting analytics for debugging and troubleshooting.

- Create and maintain reports and dashboards, analyzing data, and identifying business growth opportunities through Salesforce reporting, data analysis, and revenue management.

- Collaborate with other DevOps team members for environment refreshes.

- Provides backup coverage for other team members, as needed.

- Sandbox environment management.

- Collaborate closely with other workstreams for training and requirements gathering, with a focus on exceptional user experience.

- Work closely with DevOps Release Manager to coordinate deployments across all tiers and environments.

- Troubleshoot and work closely with others from the DevOps team on cross-team coordination of production issues to ensure quick resolution of Salesforce-specific bugs or deployment challenges.

- Stay current with Salesforce best practices, trends, and platform updates to ensure processes remain aligned with platform innovations.

- Flexible with off-hours work as needed for critical deployments.

Minimum Requirements

- Bachelor's degree and 5-7 years of relevant experience or equivalent combination of education and experience required.

Job-Specific Minimum Requirements:

- 5 + years of experience as a Salesforce Administrator
- Proven experience as a Salesforce Administrator, with a solid understanding of standard and custom objects, workflows, integrations, security, and compliance.
- Team player that can adapt in a fast pace and changing environment
- Ability to think strategically and deliver tactically
- Solid understanding of software development lifecycle (SDLC) and DevOps practices
- Salesforce Administrator certifications

Preferred Skills and Qualifications:

- Knowledge and experience with Salesforce Health Cloud (preferred)

- Strong background in Salesforce deployment processes and tools

-Experience setting up development orgs and data seeding.

- Experience with Mulesoft and Marketing Cloud is a plus.

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EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We’re proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.