Consumer Affairs Clerk- Part Time

Opportunity.Opportunities.JobCategory: Administrative Support
Opportunity.Opportunities.RequisitionNumber: CONSU002487

Opportunity.Create.Publishing.ThirdPartyJobBoards.MoreInfoModal.Title

    • Opportunity.OpportunityDetail.PostedLabel: March 19, 2025
  • Opportunity.OpportunityDetail.FullTime
  • Common.JobLocationType
  • Opportunity.Create.HourlyRangeLabel: $16.35 USD opportunity.opportunitydetail.salaryrangeto $24.52 USD

  • OpportunityDetail.CompanyInformation.Locations

    OSI-Aurora, IL

    1225 Corporate Blvd

    Aurora, IL 60504, USA
    OSI-Aurora, IL

    1225 Corporate Blvd

    Aurora, IL 60504, USA
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Opportunity.OpportunityDetail.JobDetails

Opportunity.OpportunityDetail.Description

As a premier global food provider, the OSI Group partners with the world’s leading foodservice and retail food brands to provide concept-to-table solutions that delight consumers around the globe.  

Join us and discover a work experience where diverse ideas are met with enthusiasm, and where you can learn and grow to your full potential. We’re looking for individuals who thrive in an entrepreneurial environment and who enjoy working as a team to deliver unparalleled service and solutions to our customers.  

The salary range posted represents the low and high end of OSI’s salary range for this position. Salaries will vary based on various factors, including but not limited to, location, education, skills, experience and performance. Base salary is one component of OSI’s overall total rewards package. Other components may include bonuses, special pay programs, comprehensive time off, 401k with match and a full suite of benefit offerings for you and your family. 

Responsible for performing a variety of complex accounting and financial analysis processes including, but not limited to monthly and annual closing, journal entries, data analysis, reporting, reconciliation, financial statement preparation, fixed assets, budgets, forecasts, external audit, and compliance coordination.

This role is responsible for handling consumer inquiries and resolving issues, by ensuring accuracy, and delivering a seamless consumer experience. The ideal candidate will have strong communication skills, a problem-solving mindset, and the ability to work effectively in a fast-paced environment.

 

  • Respond to customer/consumer inquiries via telephone, fax, and e-mail within established time guidelines and in a professional and courteous manner. 

  • Escalate complaints to manager and other departments, as necessary.

  • Log all details of conversations and follow-ups as necessary. 

  • Prepare and process responses, refunds, and form letters as directed by management or in accordance with established programs and protocols. 

  • Provide clerical and administrative support to Management, Sales staff, and Quality Control as requested. 

  • This role has the responsibility to understand and place in practice appropriate safety procedures.  This responsibility is achieved through education, training, use of protective equipment (as applicable) and by following safety policies, regulations, standards, and laws. 

  • Perform other duties as assigned. 

 

Experience & Skills  

  • ​​1-3 years of experience in related field is preferred.​ 

  • Excellent proficiency in all Microsoft Office Suite Products. 

  • Possesses working knowledge of all general office equipment. 

 
Education 

  • ​​High School Diploma and/or equivalent work experience is required.​ 

 

Work Environment  

  • ​​Work is generally performed within a business professional office environment, with standard office equipment available.​ 

  • ​​Work conditions are typical of an office environment.​ 

  • ​​This role does not require any domestic travel​ 

  • Position may require the physical agility of lifting up to ​50 pounds.​ 

  • Position may require frequent and/or infrequent bending, squatting, pushing, pulling, stretching/reaching, use hands or fingers, talk, hear, feel objects, tools, controls and standing/walking on concrete flooring. 

  • Position may require the physical ability to stand/walk for ​Less than 4 hours.​

Opportunity.OpportunityDetail.Qualifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)