Supervising Radio Communications Technician

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Supervising Radio Communications Technician

Salary

$74,005.06 - $123,137.77 Annually

Location

Riverside

Job Type

Regular

Job Number

25-86135-01

Department

Sheriff

Division

RCIT Communication Solutions

Opening Date

03/20/2025

Closing Date

3/30/2025 11:59 PM Pacific

ABOUT THE POSITION


The County of Riverside's Sheriff's Office is seeking to fill a Supervising Radio Communications Technician position who will support the Public Safety Enterprise Communication (PSEC) System in Riverside. Supervising Radio Communications Technician is a working title for IT Supervising Communications Technician.

The  Supervising Radio Communications Technician will supervise a team responsible for the planning, organizing, constructing, installing, testing, maintaining, and programming, public safety communication equipment. Also, the incumbent will oversee the subscriber shop, which includes scheduling staff, assisting customers, managing workflow, and completing repairs on radios, computers, and other equipment. They will coordinate with vendors to schedule maintenance, repairs, and site visits, and ensure all service agreements are adhered to.

Additionally, the Supervisor will review and approve invoices for vendor repairs and maintenance, as well as ensure environmental documentation for PSEC remote sites is in compliance. As a supervisor, the incumbent will provide leadership and guidance to the team, ensuring that staff performs technically advanced IT-related work effectively and meets all performance standards and deadlines.

Competitive candidates will possess relevant experience in the duties outlined, demonstrating a strong understanding of public safety communication systems. The ideal candidate will be a proactive leader with the technical expertise required to ensure the effective operation and repair of communication equipment in a critical public safety environment. Additionally, experience with Motorola radio systems and public safety communication technologies as well as a background in the public sector or governmental operations are preferred.

Meet the Team!
The law enforcement professionals of the Riverside County Sheriff’s Office, with a staff of over 3,600 dedicated men and women, cover the expanse of over 7,300 square miles in southern California.  The Sheriff’s Office is dedicated to serving the citizens of its communities with integrity, professionalism, leadership, and loyalty and believes in service above self.


EXAMPLES OF ESSENTIAL DUTIES

• Supervise, assign, review, and evaluate the work of staff performing a variety of IT-related work; plan, organize, and provide opportunities to develop/maintain job-related competencies.

• Install communication (e.g. radio, computer) and other equipment in or on vehicles; install communication (e.g. radio, microwave, computer, switches, routers, Uninterrupted Power Supplies (UPS), battery systems) and other equipment (e.g., infrastructure equipment, cabling) in office and other buildings (e.g., remote microwave/radio tower sites); perform preventative maintenance on communication network and/or components. (subscriber devices, switches, routers, UPS’s, battery systems, radio repeaters, and microwave radios)
 
• Perform minor preventive maintenance at PSEC remote sites to include weed abatement, HVAC air filter replacement, and generator testing; escort vendors and none PSEC staff to remote sites; verify work completed by vendors at PSEC remote sites; maintain and comply with environmental documentation at PSEC remote sites.  

• Install and configure network hardware and software; update system documentation; coordinate system/component upgrades and repairs with vendors and users; monitor the work of vendors to ensure compliance of enterprise standards for products and services; provide user training regarding equipment and network utilization;. Create, modify, and update subscriber radio programming (codeplug or personality) and radio programming software.
 
• Troubleshoot, repair, program and resolve malfunctions of communication network equipment and devices (e.g., subscriber devices, switches, routers, UPS’s, battery systems, computer, radio repeaters, microwave radios, , and cabling); diagnose, locate, and repair network malfunctions. Troubleshoot, diagnose, resolve minor HVAC and Generator malfunctions at PSEC remote sites.

• Install, configure, and maintain PSEC network switches, and routers; monitor PSEC   network components, on-line applications, and PSEC network connectivity; track and analyze problems and resolutions
 
• Research, evaluate and test proposed products, product versions and systems solutions.

• Confer with County staff and vendors to determine requirements and services and coordinate activities to ensure capability exists for inter-agency communication.
 
• Plan new and revised communications systems; estimate installation and recurring costs; coordinate the modification and installation of systems and leased data and transmission facilities; review and verify billings for completeness and accuracy prior to submission for payment; prepare recommendations and reports.

MINIMUM QUALIFICATIONS

Education: Possession of a Bachelor's degree from an accredited college or university in computer science, computer information systems, data processing, information management, or related field. (Additional qualifying experience may be substituted for the required education on the basis of one year of experience for one year of education.)

Experience: Four years of successful journey level radio, microwave, or public safety communication systems experience with two of those years including supervisory or lead duties over staff engaged in technically advanced IT-related work. (One year of experience as a Riverside County IT Communications Technician III may substitute for this required experience.)

Other Requirements:
License/Certificate: Possession of a valid California Driver's License required.

Physical Requirements: Pushing, pulling, and lifting a variety of technical equipment.

May need to operate a forklift on occasion, training will be provided.

Candidates for public safety positions will undergo a comprehensive background investigation to ensure their qualifications align with the responsibilities of a member of the Riverside County Sheriff IT team. The requirements for this process include: a complete employment history, a record of residency for the past ten years, five to seven references (which must consist of current or former employers, family members, friends, and co-workers), all relevant police reports, documentation of vehicle accidents and/or citations, as well as a polygraph and medical examination.

Must be able to lift, push, pull various large and equipment up to 50 lbs. in/out of the height of a standard pick-up truck.  Must be able to lift, push, pull equipment exceeding 50 lbs. with assistance or other mechanical means; i.e., hand truck, cart, forklift, liftgate, tractor, etc.  

SUPPLEMENTAL INFORMATION

What’s Next? This recruitment is open to all candidates. Current County of Riverside employees or employees of the County of Riverside's Sheriff's Office may be considered before other applicants depending on the volume of applications received.
 
General Information
If you have any questions regarding this posting, please contact Alyssa Wallace at alyssawallace@rivco.org

________________________________________________________________________________________

APPLICATION INFORMATION

Veteran's Preference 
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference. The Veterans Preference Policy, C-3 is available here:  https://rivcocob.org/board-policies 

 

Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability 

 

Proof of Education 
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

 

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

 

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment).  A pre-employment physical examination and background check may be required.

 

Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

 

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies. 

 

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

 

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com. 

 

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

Click here to learn more about the benefits of working for the County of Riverside

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here.

MISCELLANEOUS RETIREMENT:  County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).

  • Tier I (Classic Member – Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
  • Tier II (Classic Member – Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
  • Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:

  1. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
  2. A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
  3. A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

 

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law.  The Retirement Law is complex and subject to change.  If there's any conflict between this summary and the law, the law will prevail over this summary.

DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0 < 3 year = 80 Hours (10 Days)
4 < 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.
 
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year.

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY - LONG-TERM DISABILITY (LTD): Benefit pays 66.67% of earnings to a maximum of $10,000 per month; 30-day waiting period; pays to age 65. Benefit can be coordinated with other available leave balances to provide up to 100% of pay.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

01
I understand that I will be required to submit to a security clearance background check conducted by the Riverside County Sheriff's Office as part of the employment requirements of this position.
  • Yes
  • No
02
I am aware that any false statements made on this questionnaire will cause my name to be removed from the eligibility list or be cause for non-selection by the Riverside County Sheriff's Office. I further understand that all information and responses I provide in this application will be subject to verification through a polygraph examination should I move forward in the selection process. I also acknowledge this record is confidential and will be the property of the Riverside County Sheriff's Office.
  • Yes
  • No
03
Are you currently on any form of court ordered Formal or Summary Probation?
  • Yes
  • No
04
Do you currently have any felony convictions on your criminal record?
  • Yes
  • No
05
Have you ever been convicted of any crime involving domestic violence, or are you currently the subject of a domestic violence restraining order?
  • Yes
  • No
06
Have you ever been convicted of a DUI/ Wet Reckless? If yes, how long ago?
  • I have never been convicted of a DUI/ Wet Reckless
  • Within the last twelve months
  • More than one year but less than two years
  • More than two years but less than three years
  • More than three years but less than four years
  • More than four years but less than five years
  • More than five years but less than six years
  • More than six years
07
When was the last time you used PCP?
  • Never
  • Within the last twelve months
  • One year or more, but less than five years
  • Five years or more, but less than ten years
  • Ten years or more, but less than fifteen years
  • Fifteen years or more, but less than twenty years
  • Twenty years or more
08
When was the last time you used Heroin?
  • Never
  • Within the last twelve months
  • One year or more, but less than five years
  • Five years or more, but less than eleven years
  • Eleven years or more, but less than fifteen years
  • Fifteen years or more, but less than twenty years
  • More than twenty years
09
When was the last time you used LSD?
  • Never
  • Within the last twelve months
  • One year or more, but less than five years
  • Five years or more, but less than ten years
  • Ten years or more, but less than fifteen years
  • Fifteen years or more, but less than twenty years
  • Twenty years or more
10
When was the last time you used Ecstasy or GHB?
  • Never
  • Within twelve months
  • One year or more, but less than two years
  • Two years or more, but less than three years
  • Three years or more, but less than four years
  • Four years or more, but less than five years
  • Five years or more, but less than six years
  • Six years or more
11
Select the answer that best describes your current driver's license status:
  • I have a valid California driver's license.
  • I am able to obtain a valid California driver's license.
  • I currently have a valid out-of-state driver's license, and I am able to obtain a valid California driver's license.
  • I do not have and/or I am not able to obtain a California driver's license.
12
I understand the physical requirements of this position as stated in the job posting, and I am willing and able to perform these duties with or without a reasonable accommodation.
  • Yes
  • No
13
How many years of radio, microwave, or public safety communication systems experience do you possess?
  • None
  • Less than 12 months
  • At least 1 year but less than 2
  • At least 2 years but less than 3
  • At least 3 years but less than 4
  • 4 or more years
14
Briefly describe any supervisory or lead experience you have. Include years of experience and the type of work subordinate employees were performing.

Required Question

Employer
County of Riverside
Address
County Admin. Center P.O. Box 1569
4080 Lemon St., 7th floor
Riverside, California, 92502-1569
Phone
(951) 955-3500
Website
http://www.rc-hr.com
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