Diversion Specialist Case Management Intern (Onsite - Durham, NC)

The Coordinated Entry & Diversion (CED) Program at Volunteers of America Chesapeake, has an exciting internship opportunity for a motivated graduate student in the field of Human Services, Public Health, Psychology, Sociology, or Social Work. We are looking for a student with a strong interest in getting some hands-on experience with Case management services by providing comprehensive intake assessment to determine appropriate housing options, while diverting from shelter, promoting long term housing stabilization.

Under the direction of the Program Director, the intern will receive weekly supervision to ensure learning objectives and performance metrics have been developed for continuous quality learning.

Diversion Specialist Case Manager Intern will have the opportunity to gain experience in the following areas:

• Complete comprehensive intake assessment, to determine if client may be able to stay in current housing environment or has other housing options for the short term. Assess what resources may be needed to support any viable short-term housing options.

• If the client has no existing short-term housing options, gather other information to determine what other housing options might be available to avoid placing client in shelter.

• For programmatic options gather required documentation and refer client to appropriate case management services or housing location services, as needed.

• Submit requests for locating housing and for inspections, with case manager collaboration when possible.

• Work with the property manager or current landlord to resolve issues relating to conditions of tenancy

• Ensure that participants who appear eligible expeditiously complete the housing subsidy application process\

• Authorize payments in accordance with the procedures established by the program office.

• Enter and maintain appropriate data in HMIS

Note: All Internships are designed with the intern in mind. Interns are required to have a learning plan with their supervisors that aligns to the educational requirements from the educational institution and adheres to learning objectives.

Eligibility for Internship:

• Must be enrolled in an accredited undergraduate or graduate college or university.
• Must be able to commit to a full semester, at least 20 hours per week (Spring, Summer, Fall, Winter)
• Provide a resume and 300 word cover letter, indicating internship choice and reason to be accepted. 
• Meeting the application submission deadline and including all required information.
• Must have acceptable Criminal Background check, and Negative Drug Screening
• Exceptions may be made for internships required for the attainment of a professional certification under the guidance of a recognized professional certification board.