Senior Office Manager
At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are seeking an experienced and dynamic Regional Senior Office Manager to lead and oversee day-to-day operations across multiple office locations within a defined region. This role is responsible for ensuring high standards of office functionality, employee experience, compliance, and team leadership. The ideal candidate will be highly organized, people-focused, and skilled in managing both strategic initiatives and operational details.
How will you make an impact?
- Leading and coordinate office management functions across all assigned regional offices.
- Serving as the main point of contact for office leads and administrative staff within the region.
- Standardizing office procedures, policies, and service levels to ensure consistency and operational excellence.
- Supervising and mentor local Office Managers, Receptionists, and administrative staff.
- Providing performance feedback, training, and development opportunities.
- Promoting a collaborative and inclusive team culture.
- Ensuring offices are maintained to the highest standard, including space planning, cleanliness, safety, and functionality.
- Managing vendor contracts and relationships for services such as cleaning, catering, maintenance, and security.
- Overseeing facilities projects including renovations, office moves, and space optimization.
- Managing regional office budgets and expenses, including forecasting and cost control.
- Approving purchases and oversee procurement processes related to supplies, furniture, and services.
- Providing quarterly financial reports, variance analyses, and cost-saving recommendations.
- Ensuring compliance with local laws, regulations, and internal policies related to workplace safety and operations.
- Conducting or overseeing regular safety drills, risk assessments, and audits.
- Assisting HR and / or Marketing with facilitating office events Cultivate a welcoming and inclusive office environment.
- Coordinating regional events and initiatives that align with company culture and values.
- Providing regular updates and performance reports to senior leadership.
- Collaborating closely with HR, IT, Security, and other cross-functional teams.
Have you got what it takes?
- 5+ years of office management experience.
- 3+ years managing multiple sites or teams.
- Proven leadership and team development skills.
- Strong project management and organizational skills.
- Experience managing budgets and vendor contracts.
- Familiarity with hybrid work models and flexible workspace solutions (e.g., hot-desking, coworking environments).
- Excellent communication and interpersonal skills.
- Facilities or project management certifications (e.g., IFMA, PMP, LEED AP) are an advantage.
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Requisition ID: 6913
Reporting into: Manager, Facilities
Role Type: Manager
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
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