Banquet Manager
Job Description Summary
The Banquet Manager sets the tone for Sonesta’s Culture of Caring. We expect leaders to focus on creating amazing moments for guests and team members and dig deep to find ways to create success for their team. Sonesta managers are guest-focused (both internal and external), achievement-oriented leaders.The Banquet Manager ensures high quality service for all banquet and catering functions by following established safety and brand standards. The Banquet Manager promotes and implems property-wide strategies that will increase guest satisfaction, reduce employee turnover, maintain revenue and payroll budgets, and meet & exceed productivity goals.
Job Description
Work Environment
- Must be able work in a fast-paced environment.
- Majority of work takes place indoors.
- Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.
Physical Demands
- The person in this role may be exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently.
- The employee must occasionally lift and/or move objects of up to 25 pounds.
- The person in this role will be frequently standing up, bending, climbing, kneeling and moving about the hotel.
Expected Hours of Work
- Must be flexible to work variable days of the week to include weekends and holidays.
- Must be flexible to work variable shifts (days, nights, overnights).
- Ten to twelve hour shifts sometimes required.
Education and Experience
- High school graduate, some college or equivalent.
- Must have a minimum of 2 years’ experience in the event management, food and beverage, or related professional area.
- Experience in a hotel or a hospitality-related field preferred.
Principle duties and responsibilities (Essential Functions) include:
- Operational/Functional:
- Responsible for planning (with Catering and Convention Service Manager) and arranging all food and beverage details for all functions including visually inspecting room set-ups (linens, table set ups and decorations) and equipment to ensure adherence to quality standards.
- Develop and maintain lasting relationships with in-house groups to ensure excellent service and retention of business.
- Coordinate proper execution of food preparation and set up by informing kitchen staff when to start plating dishes etc.
- Ensure all Sonesta safety and sanitation standards are adhered to.
- Respond to guest complaints and ensure proper follow-up is completed.
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Additional Job Information/Anticipated
Pay Range
$75,000 - $80,000 annually. Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
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