Human Resources Coordinator

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Department: Human Resources
Reports To: Manager Employee Services
Travel Required: 5%
Work Type: Hybrid

Why Join Community Coffee?

At Community Coffee, every cup tells a story. As America’s #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that’s as energizing as our coffee. Here, you’ll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career—where every day is an opportunity to craft exceptional experiences and build lasting connections.

Position Overview

The Human Resources Coordinator provides essential administrative and organizational support to the HR team. This entry-level role assists with onboarding, employee relations, benefits, training & development, and general HR administration. The ideal candidate is detail-oriented, organized, and passionate about delivering excellent service to employees.

Key Responsibilities

Onboarding:

• Assist in preparing materials and coordinating new hire orientations.
• Maintain employee files and ensure compliance with required documentation.
• Respond to basic inquiries from new employees regarding company procedures and policies.

Employee Relations:

• Act as the first point of contact for general employee questions about HR policies and procedures.
• Support the HR team by documenting employee concerns and escalating issues as necessary.

Benefits Administration:

• Help employees with routine benefit questions, enrollments, and changes.
• Support the annual open enrollment process by organizing materials and scheduling informational sessions.
• Communicate with benefits providers to address basic employee inquiries.

Training & Development:

• Assist with the scheduling and coordination of training sessions.
• Maintain accurate records of employee training participation.
• Provide logistical support for internal training activities and workshops.

Administrative Duties:

• Organize and maintain accurate HR documentation and records.
• Support the planning and coordination of HR-related meetings and events.
• Generate routine HR reports and assist in data tracking.

HR Projects:

• Participate in HR initiatives such as employee engagement activities, performance review processes, and updating HR documentation.

General:

• Monitor and respond to HR department emails.
• Communicate and coordinate processes related to employee terminations and new hires

*May be asked to perform additional duties as necessary

Position Requirements

• High School Diploma or Equivalent Associate's or Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• Up to 1 year of experience in an administrative or support role, ideally within HR.
• Proficiency in Microsoft Office Suite; familiarity with HRIS systems is a plus.
• Basic understanding of employment laws and HR practices preferred.
• Internal Applicants Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources

Additional Requirements

• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Effective communication skills and ability to handle sensitive information confidentially.

Desired Competencies

• Customer-Centric
• Interpersonal Agility
• Takes Action
• Builds Trust
• Continuous Learner
  
  

Physical Demands/Work Environment 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

• Frequently required to sit
• Occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear
• Regularly required to lift and/or move up to 25 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus

Our Values

Champion People              Welcome Individuality, Learn Together, Encourage Each Other

Inspire Creativity               Dream big, Think Fresh, Make It Happen

Wow Our Customers        Serve with Purpose, Exceed Expectations, Do What’s Right

Serve Our Communities   Be Genuine, Bring Joy, Make a Difference

Win Together                     Be Brave, Have Fun, Celebrate

Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program.
 

Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant’s or employee’s race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law.  This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.