Field Operations Business Partner II - Remote Opportunity with Travel

Futures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. Whether it’s KinderCare Learning Centers, Champions, or Crème de la Crème, we build confidence for kids, families, and the future we share. And we want you to join us in shaping it—in neighborhoods, at work, and in schools nationwide.

At KinderCare Learning Companies, you’ll use your skills and expertise to support the work (and fun) that happens in our sites and centers every day. From marketers and strategists to financial analysts and data engineers, and so much more, we’re all passionate about crafting a world where children, families, and organizations can thrive.  

Responsibilities:

• Provide proactive thought partnership, leadership, and expertise to enable center teams and field leaders to drive success in the areas of profitable growth, health and safety, and educational excellence, to improve and accelerate integration
• Consult with leaders and business partners on center success planning and execution including the execution of center set up and critical curriculum and operational trainings
• Identify and assess training needs, provide tailored training plans, implement various training methods, monitor effectiveness, and provide constructive feedback
• Partner with field leadership teams to support with implementation, execution and adoption of brand standards, standard operating procedures and critical tools
• Display mastery level understanding of critical tools and standard operating procedures
• Create and own the end-to-end management and execution of an individualized Center Success Plan for New Construction/acquisition centers inclusive of all projects and facilities related work
• Participate in established workstreams to provide operational updates and adapt plans as needed to support graduation readiness
• Demonstrate leadership through change, by creating consensus to influence positive business outcomes, inspiring and developing others
• Act as a partner to identify and call out risks and barriers to center success plan to CSM and provide recommendations for improvement
• Conduct center visits of KinderCare Learning Companies programs in partnership with District Leaders and RVPs
• Work directly with national accrediting agencies, and state or local licensing representatives to represent on behalf of KinderCare Learning Companies as needed
• 75% travel required (weekends may be included)

Qualifications:

• Proven success operating an early childhood education center
• Experience facilitating training to adult learners
• Ability to remain agile and positive in an environment with constant change; able to deal with ambiguity and changing priorities
• Highly collaborative working style and able to lead and drive decision making in partnership with cross-functional leaders across various levels
• Excellent judgment, ability to think critically and strong decision-making skills, including risk evaluation, outcomes assessment and solutions determination in a timely manner
• Ability to prioritize multiple, conflicting priorities with a proactive approach and enterprise focus
• Ability to influence senior leaders and serve as a change agent
• Ability to resolve conflict and de-escalate in high emotion situations
• Ability to proactively plan work with a focus on user experience and outcome
• Excellent planning, organizational skills with meticulous attention to detail
• Superior communication skills, written and verbal
• Demonstrated critical thinking and delivery with proven, measurable results
• Demonstrated success in creating an environment of trust with teams where integrity is unquestioned; can effectively use conflict resolution skills when needed
• Proficiency in using critical software: Excel, Word, PowerPoint, Smartsheet

Our benefits meet you where you are. We’re here to help our employees navigate the integration of work and life:
- Know your whole family is supported with discounted child care benefits.

- Breathe easy with medical, dental, and vision benefits for your family (and pets, too!).
- Feel supported in your mental health and personal growth with employee assistance programs.
- Feel great and thrive with access to health and wellness programs, paid time off and discounts for work necessities, such as cell phones.
- … and much more.

We operate research-backed, accredited, and customizable programs in more than 2,000 sites and centers across 40 states and the District of Columbia. As we expand, we’re matching the needs of more and more families, dynamic work environments, and diverse communities from coast to coast. Because we believe every family deserves access to high-quality child care, no matter who they are or where they live. Every day, you’ll help bring this mission to life by building community and delivering exceptional experiences. And if you’re anything like us, you’ll come for the work, and stay for the people. 

KinderCare Learning Companies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.