Bell Attendant
Job Description Summary
The Bell Attendant sets the tone for Sonesta’s mission of “Wowing” our guests with Amazing Moments. Transporting and storing luggage to and from guest rooms.Job Description
Principle duties and responsibilities (Essential Functions) include:
- Deliver guest room packages and room drops as needed in a timely and professional manor.
- Explain and promote hotel facilities, outlets, and services to guest and provide information to guests regarding local attractions and activities.
- Respond appropriately to guest complaints. Inform supervisor of major problems, complaints, disturbances or dissatisfied guests.
- Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company, delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.
- Perform other duties as assigned which may include but is not limited to accepting dry cleaning from guest and secure for pick up by dry cleaning company, delivering clean laundry or guest mail/messages, or sundry items to guest rooms, and responding to other special requests.
Qualifications and Skills
- Professional verbal communication skills.
- Excellent interpersonal and customer service skills including dealing with difficult guests.
- Excellent organizational skills and attention to detail.
The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This job description is subject to change at any time
Additional Job Information/Anticipated
Pay Range
Pay range $14.45 -$15.45 and are eligible for tips.
Pay rate outlined follows contract requirements.
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. Employees are offered a variety of benefits including:
• Medical and Dental Insurance
• Paid Vacation and Sick Days
• Paid Holidays
• Pension
• Legal Services
• Maternity and Parental Leave
Go Beyond @SonestaHotels
WHO WE ARE
We are an organization made up of people, thoughts and ideas – all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality.
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
Share job link
Get notified for similar jobs
Success!
Successfully subscribed for similar jobs
Failure!
Get tailored job recommendations based on your interests.
Profile recommendations
Similar Jobs
-
Bell/Luggage Attendant - Overnight
ReqId R-0064418
The Bell Attendant must respond to guests’ requests in a prompt, courteous and professional manner. Transport luggage to and from guest rooms. Excellent interpersonal and customer service skills, incl...
-
Guest Service Agent
ReqId R-0064979
The Guest Service Agent is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front de...
-
Guest Service Agent
ReqId R-0063837
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the f...
-
Guest Service Agent
ReqId R-0059581
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the f...
-
Front Desk Agent-3
ReqId R-0064407
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the f...
-
Guest Service Agent (Flexible)
ReqId R-0064914
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the f...
-
Guest Service Agent
ReqId R-0065000
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the f...
-
Guest Services Agent-1
ReqId R-0064892
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the f...
-
Shuttle Van Driver
ReqId R-0064813
Respond to all guest requests for shuttle service in a prompt and courteous manner; assist guests with luggage while boarding and off-loading vehicle. Explain and promote hotel facilities, outlets and...
Jobseekers Also Viewed
-
Food and Beverage Service Attendant - Part Time
R-0063993
The Food and Beverage Attendant sets-up, services, and breaks-down the food and beverage buffet areas ensuring a high level of quality, consistency and service, as well as acts as the host with how he...
-
Guest Service Agent
R-0063837
The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the f...
-
The Chase Club Server
R-0063798
Provide fast and courteous service of food and beverages to guests and ensure quality of food and beverage presentation per established standards. Prepare food and beverages for service to hotel guest...
-
Laundry Attendant- Part Time
R-0063859
The Laundry Attendant (LA) works with the Housekeeping Management Team to work in the commercial laundry facility, to include cleaning and storing linens in a timely, organized manner to ensure that h...
-
Sous Chef
R-0064284
The role’s primary responsibility is to organize work flow in the kitchen as well as prepare and produce food orders according to quality standards. The Sous Chef shall ensure a safe work environment...
