Showroom Sales Supervisor

    You will: 

• Oversee aspects of personnel performance, sales, operation, and financial performance in the showroom.

• Supervise a team of showroom sales personnel. 

• Provide training and guidance to the Showroom sales team to ensure their ability to meet sales and customer service goals.

• Help establish individual sales goals and hold salespeople accountable for achieving goals.

• Serve as an escalated point of contact for customers with inquiries or concerns and ensure high level of customer satisfaction.

• Assist showroom customers, assessing their needs, guiding their product selections and successfully closing the sale. 

• Analyze financial reports and implement appropriate strategies to increase sales, improve operating efficiencies, manage assets and increase ROI, and profit sharing.

• Effectively manage customer contacts and relationships providing excellent customer service, building sales volume, and constantly increasing overall customer satisfaction.

• Build relationships in the community through local marketing efforts, hosting special events to build a repeat and new customer base, and attending industry-related vendor functions and professional events. 

• Conduct all business in accordance with Company policy and procedures.

• Maintain and insist upon a safe working environment in accordance with Company policy and procedures. 

• Safeguard and maintain all Profit Center assets – buildings, fleet, equipment, inventory, and receivables.

• Successfully complete required safety and compliance training programs as assigned.

• Perform other reasonably related duties as assigned by management.

About You: 

• 3+ years of experience in showroom sales

Our ideal candidate will also: 

• Possess proven knowledge of kitchen and bath design trends and effective sales techniques.

• Possess leadership qualities and be viewed as a leader.

• Have experience promoting a productive and positive team environment and coaching staff to do their best work to achieve the highest levels of sales and customer satisfaction.

• Use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain appointment and customer contact files, and to analyze customer data.