Business Banking Assistant
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Location: Watertown, SD
Shift: M-F 8am - 5pm
Job Schedule: Full-Time
Company: First PREMIER Bank
About the Role
Assist and support the Business Banking function. Enhance relationships through customer service, product knowledge and financial analysis.
Job Duties and Responsibilities
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Obtain essential pre-closing documents needed for lender to make necessary lending decisions. Request/coordinate proper documentation needed from customers.
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Responsible for preparing/updating loan files to ensure the bank has timely and accurate financial and collateral information.
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Input customer information in bank systems to facilitate credit requests.
- Develop and prepare individualized loan packages.
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Prepare documents for offsite storage and record retention within guidelines.
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Communicate with Risk Management pre and post close to verify that bank security standards are met.
- Attend all compliance training, assist in training lenders as needed.
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Assist in preparing documents requested for all internal audits, external audits and fed exams.
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Responsible for processing customer transfers including deposit account and loan transactions.
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Open deposit accounts and cross sell ancillary products.
- Expected to be well versed on all bank products to ensure customer satisfaction.
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Act as a point of contact for employees and management.
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Review customer’s current relationship with FPB to help determine appropriate ancillary product recommendations.
- Answer incoming customer calls and forward to appropriate staff members.
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Assist and support bank administration with operational issues and document revisions.
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Assist in the completion of special projects and attend task force meetings as scheduled.
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Attend continuing education to keep current on changing regulations.
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Schedule meetings, appointments, on and off site.
- Coordinate activities and events including customer appreciation events.
Skills and Qualifications
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Must possess basic understanding banking.
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Combination of education/experience that would enable incumbent to meet essential functions and required competencies of the position.
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Basic PC skills and proficiency of the English language.
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Exceptional verbal and written communication skills.
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Ability to exercise independent judgment and exercise discretion regarding confidential matters.
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Adapt and prioritize within a constantly changing environment.
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Ability to concentrate and work independently.
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Attention to detail, analytical and problem-solving skills.
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Capacity to learn, adapt to change, and become proficient quickly.
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Ability to handle stress, exercise self-control, adheres to company policies and procedures and upholds the PREMIER Way.
Competitive Benefits Package
- Full medical benefits when working 20+ hours per week
- Traditional and High Deductible health plan options available
- FREE dental and vision coverage
- Generous Paid Time Off plans
- 401(k) – dollar-for-dollar match up to 5% of total compensation
- Special discounts and offers for events at the Denny Sanford PREMIER Center
- PREMIER Wellness Program
- Paid Community Volunteer Hours – PREMIER averages 30,000 hours per year
- Fun Employee Parties
Our Culture
- Emphasis on personal success, respect, health, wellness, fun and giving back
- Employees are rewarded, valued, and celebrated for hard work
- Various Career advancement opportunities and growth
- Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more