Store Supervisor Phoenix - 13424

Store Supervisor

Full Time • Phoenix - 13424
Store Supervisor
Various, Arizona (Phoenix and surrounding areas)
Description
We are Jackson Hewitt, Working Hard for the Hardest Working.
In a world where the hardest working Americans are strapped for both time and money, Jackson Hewitt is on a mission to be their advocate. For our clients, the tax return is the most important financial event of the year, and the biggest paycheck many will receive. We want to help them get their maximum refund, faster, and with fewer associated fees.
Under general supervision and in accordance with established company policies and procedures, the Store Supervisor (SS) participates in the management activities (staffing, productivity, tax prep work, marketing) for one office / kiosk within an assigned district. Performs administrative functions related to the efficient operation of the assigned location to maximize customer service and increase sales. This position has access to and regularly works with information of a sensitive, highly confidential nature, and regularly deals with diverse matters which require a working knowledge of the business.
Responsibilities
  • Supervises one or more seasonal hourly staff members at a single location or kiosk. 

  • Communicates with the District Manager on the status of recruiting, interviewing and hiring of seasonal employees for assigned location when applicable. 

  • Develops, reviews, approves and monitors office work schedules and hours worked. 

  • Monitors associate performance to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems. 

  • Reviews productivity reports, discount reports, AAG and other various reports and takes appropriate action where necessary. 

  • Maintains a comprehensible filing system for filed, acknowledged, rejected and completed tax returns. 

  • Ensures Daily Accounting and office deposits made in a timely manner. 

  • Follows up with all void/hold tax return clients to persuade them to return to the office and file their tax return. 
    EDUCATION AND EXPERIENCE 
Requirements


  • High School Degree or equivalent related business experience. Course of study in management or in tax preparation and/or accounting preferred. 

  • Certified by the state with a PTIN (Preparer Tax Identification Number). 

  • One year previous management or supervisory experience desired. 

  • Proficiency with a variety of computer software applications such as electronic mail, internet browser, Word, Excel, and accounting or tax preparation software.
Compensation: $16.00 per hour




PTIN Certification: Yes

By submitting this form, I hereby acknowledge that most Jackson Hewitt locations are operated by independent franchisees and not Jackson Hewitt or its affiliates. I further acknowledge that franchisees are independent employers and separate companies and employers from Jackson Hewitt Inc., and set their own employment policies and practices. Franchisees are the exclusive employer of their employees and as such are solely responsible for all employment-related matters and decisions in their locations. Specifically, with regard to employees of franchisees, such franchisees, and not Jackson Hewitt, will have exclusive control over all employment-related decisions, including decisions concerning hiring, firing, wages, conditions of employment, discipline, staffing, or any other day-to-day employment issue. Jackson Hewitt Inc. will have no obligation or right to control any franchise employment issue relating to employees of a Jackson Hewitt franchisee. By applying for a job at a franchise-operated location, I understand that the information I provide will be forwarded to the franchisee in order for that organization to reach out to me and process and evaluate my application. I acknowledge that Jackson Hewitt will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the relevant franchisee for information about its privacy practices. Any communications opt-out that I submit in any franchisee’s job application process is specific to that franchisee and will not be communicated to any other entity.

(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

More than just a job. Start your career.

Work-Life Balance
We offer seasonal opportunities and flexible schedules for a variety of positions. That leaves the rest of your time to build out your dreams, grow your skills, spend time with family, and live your life.
Stability
Over 150 million people file taxes every year and more than half use tax services.
Be the Difference
Who knows your community better than you do? Join a team that helps your neighbors with what is likely their most important financial transaction of the year.
Recognition and Appreciation
Jackson Hewitt recognizes top performers through the Tax Pro bonus program and other award drawings.
Jobs with Career Potential
Build your future—and your resume—with skills that don’t age. Get a start in the tax business and build the career you want.
Giving Back
Retail locations are often heavily involved in their local communities and charities.
Celebrating Success
Districts across the nation host conference calls that start with recognition of wins in client satisfaction, returns completed, and other company objectives. At the end of each tax season, teams in each district come together to celebrate the season’s accomplishments.
Transferable Skills
Learning to prepare taxes will benefit you at Jackson Hewitt and beyond.