Job Description Summary
Banquet Houseperson is responsible for completing a variety of banquet functions, such as setting up tables, serving food items, maintaining the banquet hall clean and organized, ensuring customer satisfaction, transporting tables and equipment, assisting servers, and answering to inquiries from banquet patrons.
The essential job requirements are physical fitness, stamina, customer service, teamwork, being able to work at odd hours and in a standing position, and attention to details.
Job Description
Principle duties and responsibilities (Essential Functions) include:
Completing a variety of banquet functions, such as:
- setting up tables
- serving food items
- maintaining the banquet hall clean and organized
- ensuring customer satisfaction
- transporting tables and equipment
- assisting servers
- answering to inquiries from banquet patrons
- Perform other duties or projects as requested by management
Work Environment
- Must be able work in a fast-paced environment.
- Majority of work takes place indoors meeting rooms.
- Must be able to tolerate extreme temperatures - i.e. kitchens, freezers.
Physical Demands
- Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Frequent bending, kneeling and reaching.
- Ability to stand during entire shift.
Expected Hours of Work
- Must be flexible to work variable days of the week to include weekends and holidays.
- Must be flexible to work variable shifts (days, nights, overnights).
- Ten to twelve hour shifts sometimes required.
Education and Experience
- Previous front facing guest service experience preferred.
- High school diploma or general education degree (GED) preferred.
Qualifications and Skills
- Excellent organizational skills and attention to detail.
- Able to work quickly without compromising quality.
- Ability to work with minimal supervision and maintain a high level of performance.
- Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Must be able to stand and exert fast-paced mobility for entire shift.
- Ability to work cohesively with co-workers as part of a team.
- Must read, write and speak the English language.
- Ensure overall guest satisfaction.
Additional Job Information/Anticipated
Pay Range
$14.50 - $15.50 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills and job specific experience/overall experience
Benefits
Sonesta recognizes that benefits play a vital role in helping ensure the health and financial security of employees and their families. We offer a variety of benefits to our employees including:
- Medical, Dental and Vision Insurance
- Health Savings Account with Company Match
- 401(k) Retirement Plan with Company Match
- Paid Vacation and Sick Days
- Sonesta Hotel Discounts
- Educational Assistance
- Paid Parental Leave
- Company Paid Life Insurance
- Company Paid Short Term and Long Term Disability Insurance
- Various Employee Perks and Discounts
- Hospital Indemnity
- Critical Illness Insurance
- Accident Insurance
Sonesta is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Upon submitting your application, please ensure you complete a full application in addition to attaching a resume. Incomplete applications received will not be considered.
