GENERAL SUMMARY:
Under the direction of the Area Manager, performs a variety of on-site services for Reliant Asset Management Solutions units including, but not limited to, light maintenance, rent collection, coordination of resident activities, cleaning up laundry area; walks property regularly to monitor overall appearance and reports issues to Manager as needed.
This position will be responsible for units located among scattered properties in the XXXX Areas. Person will be responsible for living on-site and will be provided a unit rent free. This is a part-time position working approximately 25-29 hours/week.
ESSENTIAL FUNCTIONS:
- Provides office support at on-site management office by collecting rents at assigned site. Processes and deposits rent as assigned. Greets the residents and general public in a courteous and professional manner. Available to residents during normal office business hours.
- Monitors conduct of tenants to ensure compliance with house rules, regulations, and lease; enforcement of apartment rules, maintain written records, and report occupancy violations, disturbances and other infractions by tenants and guests. Works with Area Manager to ensure timeline recertification requirements (if applicable).
- Serves notices and communications to tenants when necessary. Participates in Reliant Asset Management Solutions sponsored community meetings.
- Coordinates with residents in their assigned area to initiate maintenance requests or provide maintenance to minor problems (if applicable), ensures security lighting is in good condition.
- Monitors performance of outside vendors and informs supervisor of any issues or concerns.
- Develops and maintains good resident relations and encourages residents to work together with Reliant Asset Management Solutions to improve the quality of life in their neighborhood.
- Picks up trash around the complexes, cleans up dumpster areas and laundry rooms. Reports to the maintenance team any large trash objects needing removal, and any liability related issues (such as trip hazards, sharp objects etc.) around the property or concerning residents and their guests.
- Assists in preparation and showing of vacant units as requested, including clean-up and external yard work.
- Coordinates with Area Manager as needed to keep Reliant Asset Management Solutions apprised of any concerns or problems at the complex.
- Shows apartments to prospective residents; assists with move-in orientation including move-in and move-out or other inspections as needed. Maintains awareness of an adequate number of market ready apartments, effectively monitor delinquencies and implement marketing plans as requested.
- Performs other related projects as assigned by the Area Manager.