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Project Manager

Job Details

Ajax - City of Industry, CA
Full Time
High School/GED
Day

Description

Founded in 1984, Best Formulations LLC, a diversified nutraceutical and personal care company headquartered in City of Industry, California, is a contract manufacturer of thousands of branded SKUs, including high quality nutritional supplements including softgels, tablets, capsules, powders, teas, dietary supplements, and vegetarian softgels.

 

About the role:

We are a trusted partner to our customers when it comes to innovation and have one of the strongest R&D, product formulation and technical teams in the industry. We are recognized as the leader in plant-based softgel innovation and our ability to encapsulate difficult formulas. We seek out innovation across our entire business and pass that knowledge and expertise to our customers.

As a Project Manager, this position entails leading communication and driving execution of all tasks related to onboarding a new customer and / or new SKU(s).  This individual will work with various functional teams throughout the business including Sales, R&D, Planning, Purchasing, Operations, Finance, Quality, Logistics, Packaging, and Customer Service to ensure the phase gate requirements are being achieved according to customer timeline expectations.  This individual builds timelines, records data, and manages risk related to project risk.

 

How will you contribute:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform essential job functions. Essential job functions and duties include, but are not limited to:

  • Monitors and documents details gathered during project execution related to project health and task completion.
  • Identifies process bottlenecks and identifies opportunities to achieve better results.  Gathers team to communicate issues and work on ways to break down the barriers preventing completion of task(s).
  • Uses out of the box thinking to make suggestions which improve project management tools used to manage customer data and project workflows.
  • Tracks and maintains key metrics related to project performance by using established tools, tracking measures, and methodology.  Proactively communicates project details with internal and external partners.
  • Ensures flawless integration of new customers and their related projects into the business for domestic, cross border, and export sales opportunities by providing an unparalleled customer experience. 
  • Creates strong professional relationships and acts as an extension of the sales department by coordinating and participating in customer meetings, video conferences, visits, tours, pilots, trade shows and other business development related activities.
  • Validates and distributes appropriately all customer data related to terms, pricing, terms, order quantities, forecasts, product specifications, payment, testing and shipping requirements.
  • Tracks and dispositions customer-provided raw materials, remaining materials, and finished goods to ensure inventory arrives in time to support production and is shipped out when production is complete.
  • Familiarizes oneself and manages data with Best Formulations system applications including CRM, Monday.Com, Portal, Production schedules, Process Pro, PI, ICRM, etc.
  • Supplies timelines in Gantt form and conducts Lessons Learned meetings as projects require.
  • Ensure all charges to customer for finished goods, excess materials, expedite fees, testing, and other fees have been appropriately billed to customer upon completion of first lot to stock.
  • As required, customer order entry and all related order data management process, documentation, and system management related to that order.
  • Performs all essential duties related to onboarding customers, entering orders, managing details related to order fulfillment (similar to customer service team duties).
  • Responds to customer complaints related to products produced as a first lot to stock items.
  • Develops and delivers presentations to customers related to specific new projects and their status.
  • In collaboration with Sales and other functional areas, performs all set up requirements related to the customer and their new items in the Sirio and Best Formulation information management system including the CRM and Portal. Shares and stores all related data appropriately.
  • Follows key established department SOP's, cGMP regulations, and batch record instructions.
  • Conducts project introduction, periodic project status, and lessons learned meetings to inform and align internal and external business partners on project requirements.
  • Complies with all Company policies and procedures, including safety rules and regulations.
  • Maintains a safe work environment and operates in a safe manner.
  • Performs other job duties related to the job, as assigned by management.

Qualifications

Minimum Requirements/Qualifications:

  • High School Diploma or equivalent GED Certificate; and
  • College Degree in Business, Project Management, Lean Management or similar discipline. 
  • Project Management certificate or more than 5 years of work experience related to managing projects in a manufacturing environment a plus.

 

Work Environment:

  • May involve exposure to allergens such as Soy, Wheat, Fish, Shellfish, Milk, Egg, Tree Nuts and Sesame.

 

What Best Formulations can offer you:

  • 401(k) with company match
  • Tuition reimbursement
  • Medical/Dental/Vision/Pet Insurance
  • Health & Wellness programs
  • Generous time off for vacations

 

More about us:

As a valued strategic partner, Best Formulations offers a comprehensive program of services, turnkey solutions, and client support that is unmatched in the industry. Our product development team can provide customized, proprietary formulations designed specifically to meet the needs of our customers and their method of distribution. Our vertically integrated manufacturing and packaging process allows us to schedule flexible production runs to respond quickly to shifting market demands. Every step of the way, we are committed to your growth and success!

"To develop and strengthen mutually beneficial relationships with our employees, customers, and business partners by providing the highest quality products and the Best customer service. Together We Grow!"

 

This position is currently classified as on-site.

Base Salary Range: $68,640.00 – $74,000.00 per year, based on candidate professional experience level. Employees are eligible to participate in Medical, Dental, Vision, Life Insurance, 401(k), Holidays, Vacation, Tuition Reimbursement Program.

The final salary offered for this position may take into account a number of factors including, but not limited to, location, skills, education, and experience.

In accordance with the CO Equal Pay Act, Colorado Applicants Are Not Permitted to Apply.

The Company reserves the right to modify, update, change and/or make corrections to this job description, at the sole discretion of senior management, at any time during the employee’s employment term, at the sole discretion of management.

 

EEO Statement

Best Formulations is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Best Formulations will work with applicants to meet accommodation needs that are made known to Best Formulations in advance.

 

**Please no external recruiters**

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