Team Name:
Battle.net & Online Products
Job Title:
Design Lead, B&OP Ecommerce
Requisition ID:
R024970
Job Description:
The Battle.net & Online Products (B&OP) organization is home to technology that powers Blizzard Entertainment’s games. Whether you’re shopping, chatting with friends, or playing one of our games, B&OP ensures that our players are immersed in engaging, exciting, and secure experiences.
As the Design Lead for Battle.net Ecommerce across all player facing experiences, you will manage the design team and collaborate with product managers and engineers to create a seamless shopping experience for millions of gamers worldwide. Your job is to successfully help empower our players to quickly find and buy our games & products, download and play our games, and connect with our worldwide community.
The ideal candidate should thrive in a highly collaborative, fast-moving cross-functional environment, possess top-tier communication skills, an entrepreneurial spirit, and the ability to demonstrate the value of design every day. Experience in identifying, researching, designing, and shipping features and products in the technology or gaming spaces is essential.
This role is anticipated to be a hybrid work position, with some work on-site and some work-from-home. The potential home studio for this role is Irvine, CA.
Responsibilities
Guide ecommerce designs to create extraordinary experiences while optimizing conversion through impactful player education, incentivization, and engagement
Manage a talented team of product designers – offering mentorship, career growth and guidance, as well as fostering a growth-oriented environment
Collaborate on large-scale design projects across multiple teams and stakeholders representing the voice of the player throughout the process
Use data, competitive analysis, research and appropriate testing methodologies to influence product direction and championing a premium player experience
Create design artifacts, including strategy decks, style guides, wireframes, insightful documentation of player states across both happy and unhappy paths, and demonstrating interaction through clickable prototypes
Provide clear design direction, encouragement, and actionable feedback to peers and team members
Consult with design leadership on best practices, emerging tech, overall strategy and ever improving standards
Requirements
Minimum of 5 years as user experience designer, interaction designer, or similar
2+ years of design leadership experience with direct reports under your guidance and leadership
Knowledge and experience in leading high-level product design strategy
Ability to thoughtfully provide tactical direction and guidance for quick turn arounds in a fast paced highly visible product area
Demonstrated track record in e-commerce, platform, or B2B/B2C arena
Lead and mentor designers, growing their mastery of the design craft and nurturing soft skills
A drive to successfully work within and influence cross-functional teams while advocating for the value and impact of design for all experiences big or small
Experience designing cross-platform solutions that are highly usable, accessible, and delightful
Experience working within Agile/Kanban development teams and using JIRA
Special Sauce – not required but adds flavor
Passion for games, with a pulse of the gaming market
A love of Figma and design documentation
Experience or high interest in contributing to an evolving design system where you can help shape the content and direction
New show/movie recommendations… we are running low
Submission / Portfolio Instructions
Cover Letter, resume, and a portfolio with examples of your design work, leadership philosophy, and problem-solving skills.
Only online submissions will be accepted (e.g. website, blog or online album)
Your Platform
Best known for iconic video game universes including Warcraft®, Overwatch®, Diablo®, and StarCraft®, Blizzard Entertainment, Inc. (www.blizzard.com), a division of Activision Blizzard, which was acquired by Microsoft (NASDAQ: MSFT), is a premier developer and publisher of entertainment experiences. Blizzard Entertainment has created some of the industry’s most critically acclaimed and genre-defining games over the last 30 years, with a track record that includes multiple Game of the Year awards. Blizzard Entertainment engages tens of millions of players around the world with titles available on PC via Battle.net®, Xbox, PlayStation, Nintendo Switch, iOS, and Android.
Our World
Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet!
Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered!
The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners.
We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when, in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.
We are committed to working with and providing reasonable assistance to individuals with physical and mental disabilities. If you are a disabled individual requiring an accommodation to apply for an open position, please email your request to accommodationrequests@activisionblizzard.com. General employment questions cannot be accepted or processed here. Thank you for your interest.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status, among other characteristics.
Rewards
We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! Subject to eligibility requirements, the Company offers comprehensive benefits including:
- Medical, dental, vision, health savings account or health reimbursement account, healthcare spending accounts, dependent care spending accounts, life and AD&D insurance, disability insurance;
- 401(k) with Company match, tuition reimbursement, charitable donation matching;
- Paid holidays and vacation, paid sick time, floating holidays, compassion and bereavement leaves, parental leave;
- Mental health & wellbeing programs, fitness programs, free and discounted games, and a variety of other voluntary benefit programs like supplemental life & disability, legal service, ID protection, rental insurance, and others;
- If the Company requires that you move geographic locations for the job, then you may also be eligible for relocation assistance.
Eligibility to participate in these benefits may vary for part time and temporary full-time employees and interns with the Company. You can learn more by visiting https://www.benefitsforeveryworld.com/.
In the U.S., the standard base pay range for this role is $121,500.00 - $224,880.00 Annual. These values reflect the expected base pay range of new hires across all U.S. locations. Ultimately, your specific range and offer will be based on several factors, including relevant experience, performance, and work location. Your Talent Professional can share this role’s range details for your local geography during the hiring process. In addition to a competitive base pay, employees in this role may be eligible for incentive compensation. Incentive compensation is not guaranteed. While we strive to provide competitive offers to successful candidates, new hire compensation is negotiable.
