Business Office Manager/Collections Specialist
Heritage Hall –King George is currently recruiting for a full time Business Office Manager/Collections Specialist.
Job Summary
The Business Office Manager/Collections Specialist is responsible for all billing and collection activity for a 132 bed Skilled Nursing Facility. The Business Office Manager/Collections Specialist also oversees Accounts Payable and Resident Fund activity, and ensures proper records of financial transactions for the facility are kept accurately.
Qualifications
The Business Office Manager/Collections Specialist must be organized, detail oriented, self-motivated, and able to multi-task. Preference will be given to applicants with strong collection skills and previous skilled nursing billing experience.
Job Duties and Responsibilities
- Conduct private collections in accordance with American HealthCare’s collection policy, to include issuing collection letters, making collection calls, and filing collection warrants
- Assist with obtaining Medicaid benefits for Medicaid-eligible residents
- Communicate/follow up daily with residents, family members, and the Department of Social Services regarding outstanding private balances and pending Medicaid applications
- Ensure that Medicare, Medicaid, and private insurances balances are billed and collected in a timely manner
- Reconcile and research accounts to resolve past due balances
- Ensure the accuracy of all resident fund transactions
- Supervise business office staff
- Must comply fully with American HealthCare’s Code of Conduct
- Must comply fully with American HealthCare’s HIPAA Policies and Procedures
