Job Description 

As a privately held, U.S.-owned and operated company, Crowley provides services to 36 nations and island territories. Our purpose is to bravely advance what's possible to elevate people and planet, with our core values of Integrity, Sustainability and Drive guiding everything we do.

By expanding and innovating our services, we have expanded our footprint in services within the Logistics, Land Transportation, Shipping, Wind and Fuel industries. Crowley and its affiliated companies have generated more than $3.5 billion in annual revenue through our people's focus on excellence and a culture that values everyone's voices and collaboration. 

To continue laying the groundwork and challenge what's possible for our business, we seek to partner with individuals ready to elevate their careers with us.

SUMMARY: Responsible for administering efficient and economical movement of cargo; resolving cargo transportation needs and/or processing documentation within established deadlines.

GENERAL RESPONSIBILITIES: Manage tasks involving the movement of goods in accordance with organizational policies. Ensuring invoices are accurate is in accordance to the physical shipment and customer/other regulatory requirements. Review proposals and make recommendations and/or modifications in rates as needed. Ensure compliance with all U.S. regulatory agencies. Serve as a liaison with customers by keeping them updated on the status of cargo being transported. Prepare, review, approve and maintain files for import/export documents. Determine cargo classifications according to tariff specifications. May be required to interpret, review and apply appropriate rates to bills of lading based on applicable tariffs timely and accurately while staying compliant with the rules and regulations.

EDUCATION: High school diploma or equivalent, with course work after high school and/or job-related training preferred.

EXPERIENCE: 2 – 5 years general office, transportation/logistics experience with knowledge of ocean/air documents, customs forms and regulations preferred and Freight forwarding experience.

TECHNICAL PROFICIENCY: Proficient with Microsoft Office products, including Excel, Outlook and Word.

COMPETENCIES: Ability to communicate effectively verbally and in writing. Ability to establish and maintain effective working relationships. Ability to demonstrate effective customer service skills. Ability to prioritize, organize and perform multiple work assignments simultaneously while meeting assigned deadlines. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions. Ability to perform accurately in a detail-oriented environment. Ability to gather, interpret, report, and use data and other information concerning assigned activities. Ability to function effectively with or as part of a team. Skill in preparing clear and concise documents, including, but not limited to reports, procedures, correspondences, and other written materials. Knowledge of the concepts, principles, and practices of import forwarding and customs brokerage in a domestic and/or international capacity. Knowledge of applicable computer applications and basic computer functions.

OTHER: Bilingual (English/Spanish) may be required.

JOB SCOPE: Position impacts multiple business units/segments.

WORKING CONDITIONS: Ability to work on Saturday every three weeks. Normal office environment with little exposure to excessive noise, dust, temperature and the like. Extended use of a computer keyboard, viewing of a computer monitor and the ability to sit for long periods of time.